Polish Customer Support Specialist for Mobile Application Services
1 day ago
Unlock a new adventure in Greece with our exciting opportunity for Polish Customer Support Specialists.
As a key point of contact for Polish-speaking users, you will provide exceptional support and assistance for our cutting-edge mobile applications. Engage directly with customers, addressing their queries and issues while enhancing their experience with our innovative mobile services.
Responsibilities- Deliver high-quality customer support to Polish-speaking users through various channels.
- Troubleshoot and resolve user issues related to mobile applications effectively.
- Document and track customer interactions and feedback in the CRM system.
- Collaborate with the technical team to escalate and resolve complex issues.
- Participate in training sessions to enhance your knowledge of mobile app features and services.
- Offer proactive suggestions to improve user experience and support processes.
Requirements
- Fluency in Polish and English, both written and spoken.
- Strong communication and interpersonal skills.
- Willingness to learn about mobile applications and technology.
- Ability to work independently and manage time effectively in a remote setup.
- No previous experience required; enthusiasm and a customer-oriented mindset are essential.
- A positive attitude and teamwork spirit.
- Willingness to relocate to Greece and adapt to a new environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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