Polish Customer Support Specialist for Mobile Application Services

1 day ago


Athens, Attica, Greece beBeeCustomerSupport Full time

Unlock a new adventure in Greece with our exciting opportunity for Polish Customer Support Specialists.

As a key point of contact for Polish-speaking users, you will provide exceptional support and assistance for our cutting-edge mobile applications. Engage directly with customers, addressing their queries and issues while enhancing their experience with our innovative mobile services.

Responsibilities
  • Deliver high-quality customer support to Polish-speaking users through various channels.
  • Troubleshoot and resolve user issues related to mobile applications effectively.
  • Document and track customer interactions and feedback in the CRM system.
  • Collaborate with the technical team to escalate and resolve complex issues.
  • Participate in training sessions to enhance your knowledge of mobile app features and services.
  • Offer proactive suggestions to improve user experience and support processes.

Requirements

  • Fluency in Polish and English, both written and spoken.
  • Strong communication and interpersonal skills.
  • Willingness to learn about mobile applications and technology.
  • Ability to work independently and manage time effectively in a remote setup.
  • No previous experience required; enthusiasm and a customer-oriented mindset are essential.
  • A positive attitude and teamwork spirit.
  • Willingness to relocate to Greece and adapt to a new environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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