Mobile Banking Services Customer Support Specialist
1 day ago
We are seeking a highly motivated and customer-focused Polish speaking representative to join our Mobile Banking Services Department. As a key member of our team, you will be responsible for providing exceptional support to our Polish-speaking clients via phone, email, and chat.
- Assist customers with inquiries regarding mobile banking services, offering solutions and troubleshooting guidance.
- Provide top-notch service in a fast-paced environment.
- Collaborate with team members to meet service goals and enhance customer satisfaction.
- Engage in continuous training to stay updated on mobile banking features and industry trends.
- Fluency in Polish (written and spoken) is essential.
- Strong commitment to delivering excellent customer service.
- Previous experience in customer support, especially in the banking or technology sector, is a plus.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
Our ideal candidate will have a passion for delivering outstanding customer service and a strong commitment to teamwork. If you are a motivated and results-driven individual who is fluent in Polish and has excellent communication skills, we encourage you to apply for this exciting opportunity.
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