Hebrew Speaking Mobile Banking Services Representative
1 day ago
Mobile Banking Specialist
We are seeking a skilled Mobile Banking Specialist to join our team. As a key member of our customer support unit, you will be responsible for providing exceptional service to Hebrew-speaking customers who use our mobile banking services.
Key Responsibilities:- Customer Support: Provide timely and effective assistance to customers with inquiries related to mobile banking services.
- Issue Resolution: Troubleshoot and resolve customer complaints in a professional and courteous manner.
- Documentation: Accurately document customer interactions in our CRM system.
- Team Collaboration: Work collaboratively with team members to achieve service goals and improve customer satisfaction.
- Training: Engage in ongoing training to stay informed about banking regulations and service updates.
Requirements:
- Language Skills: Fluency in Hebrew (written and spoken) is essential. Please ensure that your nationality and native language are clearly stated in your CV and/or Cover Letter.
- Customer Service: A strong commitment to providing excellent customer service.
- Previous Experience: Previous experience in customer support or the banking industry is a plus but not mandatory.
- Communication: Outstanding communication and interpersonal skills.
- Problem-Solving: Strong analytical and problem-solving skills.
- Collaboration: Ability to work effectively in a collaborative environment.
Benefits:
• Private Health Insurance • Training & Development • Performance Bonus • Extra Salaries Per Year Fully Paid Training • Fully Paid Relocation Package (flight, transfer, and hotel) • Free Greek Lessons, discounts, and other perks
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