Czech Speaking Customer Service Ambassador for Mobile Banking Services
1 day ago
We are seeking a highly skilled and customer-focused individual to join our Mobile Banking Services Department as a Czech-speaking Customer Support representative.
In this role, you will play a critical part in ensuring the satisfaction of our customers by providing exceptional support via phone, email, and chat. You will be responsible for assisting customers with inquiries related to mobile banking services, documenting interactions accurately in our CRM system, and collaborating with team members to achieve service level goals.
This is an excellent opportunity for a proactive and enthusiastic professional to grow their career in a fast-paced environment while delivering high-quality customer service. If you have a strong passion for technology and customer satisfaction, we encourage you to apply.
Responsibilities:- Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to mobile banking services, ensuring they can navigate our services with ease.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to achieve service level goals and improve customer satisfaction.
- Fluency in Czech (written and spoken) is essential.
- A strong emphasis on delivering high-quality customer service.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving skills and attention to detail.
- Private Health Insurance.
- Training & Development.
- Performance Bonus.
- Extra Salaries Per Year Fully Paid Training.
- Fully Paid Relocation Package.
- Free Greek Lessons.
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