Czech Speaking Customer Service Specialist

2 days ago


Athens, Attica, Greece beBeeCustomerSupport Full time
Customer Support Representative

Our company is seeking a skilled and enthusiastic Customer Support Representative to join our Mobile Banking Services Department. This role involves providing excellent customer support to Czech-speaking clients via phone, email, and chat.

  • Deliver high-quality customer service by resolving customer inquiries and complaints efficiently.
  • Collaborate with technical teams to enhance mobile banking features and address customer needs.
  • Educate clients about mobile banking security, features, and updates to improve their banking experience.
  • Assist customers with inquiries related to account management, mobile app functionality, and banking transactions.

Requirements:

  • Fluency in Czech and English, both written and spoken.
  • Experience in customer service roles, preferably in the banking or technology sectors.
  • Strong communication skills with a customer-focused attitude.
  • Ability to troubleshoot technical issues and explain complex concepts clearly.
  • Familiarity with mobile banking applications and standard office software.
  • Detail-oriented with effective organizational skills.

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year
  • Relocation Package
  • Free Greek Lessons and other perks

As a Customer Support Representative, you will play a vital role in ensuring our clients have a positive experience with our mobile banking services. If you are passionate about delivering exceptional customer service and want to make a difference in the banking industry, we encourage you to apply for this exciting opportunity.



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