Czech Speaking Customer Service Specialist
2 days ago
Our company is seeking a skilled and enthusiastic Customer Support Representative to join our Mobile Banking Services Department. This role involves providing excellent customer support to Czech-speaking clients via phone, email, and chat.
- Deliver high-quality customer service by resolving customer inquiries and complaints efficiently.
- Collaborate with technical teams to enhance mobile banking features and address customer needs.
- Educate clients about mobile banking security, features, and updates to improve their banking experience.
- Assist customers with inquiries related to account management, mobile app functionality, and banking transactions.
Requirements:
- Fluency in Czech and English, both written and spoken.
- Experience in customer service roles, preferably in the banking or technology sectors.
- Strong communication skills with a customer-focused attitude.
- Ability to troubleshoot technical issues and explain complex concepts clearly.
- Familiarity with mobile banking applications and standard office software.
- Detail-oriented with effective organizational skills.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year
- Relocation Package
- Free Greek Lessons and other perks
As a Customer Support Representative, you will play a vital role in ensuring our clients have a positive experience with our mobile banking services. If you are passionate about delivering exceptional customer service and want to make a difference in the banking industry, we encourage you to apply for this exciting opportunity.
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