Czech Speaking Customer Service Representative
1 day ago
Are you a tech enthusiast with a passion for customer service? Do you have a flair for Czech language and culture? We are seeking a skilled and dedicated individual to join our dynamic team as a Customer Support representative.
This exciting role involves providing support to Czech-speaking customers through various communication channels, including phone, email, and chat. You will be responsible for assisting customers with inquiries related to our ride-sharing services, addressing any issues or concerns, and ensuring a smooth user experience.
Key responsibilities include:
- Providing exceptional customer support to Czech-speaking users
- Assisting customers with inquiries regarding the ride-sharing app
- Documenting customer interactions accurately in our CRM system
- Collaborating with team members to meet service level targets and improve overall customer satisfaction
Requirements for this role include:
- Fluency in Czech (written and spoken)
- A strong enthusiasm for technology and customer service
- Excellent communication and interpersonal skills
- A proactive team player with a positive attitude
- Strong problem-solving skills and attention to detail
Benefits of working with us include:
- Private Health Insurance
- Training & Development opportunities
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer and hotel)
- Free Greek Lessons, discounts and other perks
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