Czech Customer Support Representative
1 day ago
We are looking for a skilled Czech-speaking customer support representative to join our online bookstore team.
This is an exciting opportunity to work in a dynamic and fast-paced environment, providing top-notch service to customers and helping them find the perfect book.
Job DescriptionAs a customer support representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service through various channels, including phone, email, and chat.
You will also be working closely with internal teams to ensure accurate product information and improve service quality.
Required Skills and Qualifications- Fluency in Czech and English, both written and spoken
- Previous experience in customer service, preferably in e-commerce or retail environments
- Strong communication skills with a customer-centric attitude
- Detail-oriented with excellent organizational and time-management skills
- Familiarity with customer support software and standard office applications
- Private health insurance
- Training and development opportunities
- Performance bonus
- Two extra salaries per year fully paid training
- Fully paid relocation package (flight, transfer, and hotel)
- Free Greek lessons and discounts
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