Czech Speaking Customer Support Representative

2 days ago

Athens, Attica, Greece beBeeCustomerSupport Full time

We are seeking a talented Czech-speaking customer service representative to join our team in Athens, Greece. This exciting opportunity combines your passion for customer service with the charm of living in one of the most historic capitals of the world.

Key Responsibilities
  • Provide exceptional support to Czech-speaking clients through phone, email, and chat.
  • Handle customer inquiries and concerns efficiently, ensuring high levels of satisfaction.
  • Maintain an up-to-date knowledge of our products and services to assist customers effectively.
  • Document all customer interactions and resolutions in our CRM system.
  • Collaborate with team members to share insights and improve customer service strategies.
  • Participate in training programs and team meetings to enhance skills and service knowledge.
  • Offer feedback and suggestions for process improvements to enhance customer experience.
Required Skills and Qualifications
  • Fluent in Czech, both written and spoken; proficiency in English is a requirement.
  • Strong communication and interpersonal skills, with a passion for customer service.
  • Ability to work effectively in a fast-paced environment.
  • Excellent problem-solving skills and attention to detail.
  • Previous experience in customer service or a related field is preferred.
  • Familiarity with CRM systems and customer support tools is a plus.
  • A positive attitude, adaptability, and enthusiasm for working in a multicultural environment.
Benefits
  • Relocation package, including flights, transfers, and a comfortable hotel stay.
  • Professional growth and development opportunities.
  • Competitive performance bonuses.
  • Monthly salary and annual bonuses.
  • Health care benefits and numerous other discounts.
  • Training by certified instructors.
  • State-of-the-art premises with break areas.
  • Special events and community initiatives.
  • Referral Program: Bring your friends and receive great bonuses.
  • Greek language courses.
  • Work for a Great Place to Work-Certified Company.
What We Offer

At our company, we value our employees and provide a supportive work environment that fosters growth and development. We believe that our employees are our greatest asset, and we strive to create a workplace that is inclusive, respectful, and fun.

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