Czech Speaking Customer Service Expert
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in Czech.
Job Description:As a Customer Service Representative, you will play a critical role in ensuring the satisfaction of our customers by providing top-notch support through various channels. Your responsibilities will include resolving customer inquiries and issues promptly, documenting interactions accurately for quality assurance and improvement, collaborating with your team to meet performance goals, and engaging with feedback to continuously improve service delivery.
Our customers expect timely and effective solutions to their problems. You will work closely with internal teams to resolve complex issues and ensure seamless customer experiences. Your passion for helping others and delivering exceptional customer service will make you an invaluable asset to our team.
Key Responsibilities:- Deliver outstanding customer service via phone, email, and chat
- Resolve customer inquiries and issues efficiently
- Document customer interactions accurately
- Collaborate with the team to achieve performance goals
- Engage with feedback to improve service delivery
To succeed in this role, you will need:
- Fluency in Czech (both written and spoken)
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks and remain organized
- Strong customer service orientation and a passion for helping others
As a valued member of our team, you can expect:
- Private Health Insurance
- Training & Development Opportunities
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Salary
- Fully Paid Relocation Package
- Free Language Lessons and other perks
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