Czech Speaking Customer Service Representative for Grocery Delivery
24 hours ago
We are seeking a highly skilled and dedicated Customer Service Representative to join our team in the Grocery Delivery Services Department. As a key member of our customer-facing team, you will play a vital role in ensuring that our customers receive exceptional service and support.
The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in Czech. You will be responsible for handling customer inquiries and issues related to grocery delivery orders and services, resolving them efficiently and professionally while maintaining a positive and friendly demeanor.
Responsibilities:- Provide top-notch customer service to Czech-speaking clients through phone, email, and chat.
- Assist customers with inquiries related to grocery delivery orders and services.
- Resolve issues efficiently and professionally, ensuring customer satisfaction.
- Maintain a positive and friendly demeanor in all interactions.
- Document customer interactions accurately to support service improvement.
- Collaborate with team members to meet performance goals and enhance service quality.
To succeed in this role, you will need:
- Fluency in Czech (both written and spoken) is essential.
- A strong passion for customer service and helping others.
- Previous experience in customer service is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle customer inquiries and issues with patience and professionalism.
- A willingness to learn and adapt in a fast-paced environment.
- Team-oriented mindset and a desire to contribute to a positive work culture.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Salary
- Fully Paid Relocation Package
- Free Greek Lessons and discounts
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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