Grocery Delivery Services Customer Service Position
1 day ago
Our organization is seeking a dedicated and customer-focused individual to join our team as a Flemish Speaking Customer Service Representative in the Grocery Delivery Services Department.
This role involves delivering exceptional customer service to Flemish-speaking clients via phone, email, and chat. Key responsibilities include addressing inquiries and resolving issues related to grocery deliveries, assisting customers with order placements and modifications, and providing information on promotions and new products to enhance customer engagement.
- Deliver exceptional customer service to Flemish-speaking clients via phone, email, and chat, addressing inquiries and resolving issues related to grocery deliveries.
- Assist customers with order placements, modifications, and questions regarding products and delivery schedules.
- Resolve customer complaints efficiently and professionally, ensuring a positive experience.
- Provide information on promotions, new products, and service offerings to enhance customer engagement.
Requirements for this role include fluency in Flemish and English, both written and spoken. Additionally, experience in customer service, preferably in the grocery or retail sector, is preferred. The ideal candidate will possess strong communication and interpersonal skills, be able to handle complaints effectively, and have proficiency in customer service software and Microsoft Office applications.
Key Qualifications:- Fluency in Flemish and English, both written and spoken.
- Experience in customer service, preferably in the grocery or retail sector.
- Strong communication and interpersonal skills.
- Ability to handle complaints and resolve issues effectively.
- Proficiency in customer service software and Microsoft Office applications.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons and discounts
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