Customer Service Ambassador for Grocery Delivery Services
1 day ago
Purpose:
We are seeking a dedicated and customer-focused Nordic Speaking Representative to join our dynamic team. As a key member of our grocery delivery services department, you will play a vital role in ensuring our customers receive exceptional support and service.
Job Responsibilities:- Deliver outstanding customer service through various channels, including phone, email, and chat, to ensure a smooth and enjoyable shopping experience.
- Provide expert assistance with customer inquiries, order issues, and related matters regarding grocery delivery.
- Maintain a friendly and professional demeanor in all customer interactions.
- Document customer interactions accurately for continued service improvement.
- Collaborate with team members to resolve issues and meet service goals.
- Engage in ongoing training to stay informed about products and best practices.
Requirements:
- A strong proficiency in one or more Nordic languages (Danish, Norwegian, Finnish, or Icelandic) is essential. Please ensure to clearly state your nationality and native language in your application.
- A genuine passion for delivering exceptional customer service and resolving problems effectively.
- Previous customer service experience is advantageous but not required.
- Superb communication and interpersonal skills.
- A positive attitude and ability to handle challenging situations with ease.
- A willingness to work within a dynamic team environment.
- A desire to grow and develop within the grocery delivery services sector.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Salary
- Fully Paid Relocation Package
- Free Greek Lessons and other perks
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