Czech Language Support Specialist for Transportation Services

23 hours ago


Athens, Attica, Greece beBeeCustomerService Full time

Czech Language Support Specialist for Transportation Services

We are seeking a highly skilled Czech language support specialist to join our transportation services team. As a key member of our team, you will be responsible for providing exceptional customer service to Czech-speaking clients via various communication channels.

Your primary role will be to assist customers with inquiries related to transportation services, ensuring they receive accurate solutions and information in a timely manner. You will work collaboratively with our team to meet service objectives and improve overall customer satisfaction.

To succeed in this role, you must have strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. Fluency in Czech (written and spoken) is essential, and previous experience in customer support is preferred but not required.

Your Responsibilities
  • Deliver exceptional customer support to Czech-speaking clients via phone, email, or chat.
  • Assist customers with inquiries related to transportation services, providing accurate solutions and information.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to meet service objectives and improve overall customer satisfaction.
Requirements
  • Fluency in Czech (written and spoken).
  • Strong commitment to delivering high-quality customer service.
  • Previous experience in customer support (optional).
  • Excellent communication and interpersonal skills.
Benefits
  • Competitive salary and bonus structure.
  • Ongoing training and development opportunities.
  • Private health insurance and other benefits.


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