Czech Language Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomer Full time

Support Content Creators in Czech

Job Description

We are seeking a skilled Customer Support professional to work with Czech-speaking content creators. In this role, you will provide exceptional service and support to help them achieve their goals.

Responsibilities
  • Provide top-notch customer support via email, chat, and phone to Czech-speaking clients.
  • Assist content creators with inquiries related to our platform, services, and tools.
  • Resolve any customer issues or complaints in a professional and timely manner.
  • Educate clients on best practices for utilizing our services effectively.
  • Document customer interactions and feedback to contribute to service improvements.
  • Work collaboratively with the team to enhance the overall customer experience.
Required Skills and Qualifications

To succeed in this role, you must possess the following skills:

  • Fluency in Czech (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer support or service roles is preferred.
  • Exceptional problem-solving skills and a commitment to customer satisfaction.
  • Interest or background in online content creation is a plus.
  • Ability to work effectively in a team and adapt to a dynamic environment.
Benefits

We offer a comprehensive benefits package, including:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Transportation Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training


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