Exceptional Czech Language Customer Support Specialist
23 hours ago
Embark on a rewarding journey as a Czech Speaking Customer Support Representative in the finance sector. This incredible opportunity includes a fully paid relocation package, allowing you to work from the beautiful landscapes of Greece while providing exceptional service to Czech-speaking clients.
In this role, you will assist clients with their inquiries, offer guidance on financial products, and ensure a seamless customer experience.
Responsibilities- Deliver outstanding customer support to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to financial products, services, and account management.
- Resolve client issues efficiently and professionally, ensuring satisfaction.
- Document customer interactions and maintain accurate records in our CRM system.
- Participate in ongoing training to enhance your product knowledge and service skills.
- Collaborate with the team to contribute to process improvements and service delivery.
- Share feedback and insights to help optimize the customer experience.
Requirements
- Fluency in Czech and English; additional languages are a plus.
- Strong communication skills with a focus on customer satisfaction.
- Able to work effectively in a remote environment and collaborate with team members.
- Excellent problem-solving skills and attention to detail.
- No prior experience required; willingness to learn is essential.
- Positive attitude and a proactive approach to customer service.
- Willingness to relocate to Greece and embrace a new cultural setting.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
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