Czech Language Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomerSupport Full time

We are seeking a highly skilled and customer-focused individual to join our team as a Czech Language Support Specialist for our online marketplace platform.

This is an exciting opportunity for someone who is fluent in Czech and passionate about delivering exceptional customer service. As a key member of our support team, you will play a vital role in ensuring that our Czech-speaking customers receive the best possible support and experience.

Responsibilities:
  • Provide top-notch customer support to Czech-speaking clients through various communication channels, including email, chat, and phone.
  • Assist customers with inquiries related to our online marketplace platform, addressing concerns and providing solutions.
  • Document customer interactions accurately in our customer relationship management (CRM) system.
  • Collaborate with other team members to meet and exceed service-level objectives and improve customer satisfaction.
  • Stay up-to-date with platform changes and industry best practices through ongoing training and professional development.
Requirements:
  • Fluency in Czech (written and spoken) is essential.
  • A strong commitment to delivering high-quality customer service.
  • Previous experience in customer support is a plus, but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive, team-oriented attitude with a focus on problem-solving.
  • Strong analytical skills and attention to detail.
  • Comfortable working in a remote environment and capable of managing time effectively.
Benefits:
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks


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