Logistics Support Specialist
1 day ago
We are seeking a highly skilled Polish speaking logistics support specialist to join our team. As a key member of our logistics and shipping department, you will be responsible for providing exceptional customer support to Polish speaking clients regarding logistics and shipping inquiries.
In this role, you will assist customers with tracking shipments, managing orders, and resolving shipping issues. You will also be responsible for documenting all customer interactions accurately in our CRM system.
- Responsibilities:
- Provide exceptional customer support to Polish-speaking clients regarding logistics and shipping inquiries.
- Assist customers with tracking shipments, managing orders, and resolving shipping issues.
- Document all customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and enhance overall customer satisfaction.
Requirements:
- Fluency in Polish (written and spoken) is essential.
- Strong commitment to delivering excellent customer service.
- Previous experience in customer support or the logistics and shipping industry is a plus but not required.
- Excellent communication and interpersonal skills.
- A collaborative team player with a problem-solving mindset.
Benefits:
- Private health insurance.
- Training and development opportunities.
- Performance bonus.
- Extra salaries per year fully paid training.
- Fully paid relocation package including flight, transfer, and hotel.
- Free Greek lessons and discounts.
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