Logistics Support Specialist

1 day ago


Athens, Attica, Greece beBeeSupport Full time

We are seeking a highly skilled Logistics Support Specialist to join our team. As a key member of our logistics and shipping department, you will be responsible for providing exceptional customer support in German.

About the Role

This is a fantastic opportunity for individuals who are passionate about delivering outstanding customer service and contributing to the efficiency of our logistics operations. You will work closely with our internal teams to ensure timely and effective service delivery, while maintaining accurate records of customer interactions and outcomes.

Responsibilities
  • Provide exceptional customer support in German, addressing inquiries related to logistics and shipping.
  • Assist customers with tracking shipments and resolving any delivery issues.
  • Coordinate with internal teams to ensure timely and efficient service delivery.
  • Maintain accurate records of customer interactions and outcomes.
  • Educate customers on shipping processes, timelines, and regulations.
Requirements
  • Fluency in German (both spoken and written) is required.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service, particularly in logistics or shipping, is preferred.
  • Excellent problem-solving abilities and a commitment to customer satisfaction.
  • Detail-oriented with strong organizational skills.
Benefits

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