Polish Speaking Customer Support Specialist for Virtual Reality

23 hours ago

Athens, Attica, Greece beBeeCustomerSupport Full time
\Polish Speaking VR Customer Support Specialist\

Our cutting-edge Virtual Reality and Augmented Reality department is seeking a highly skilled Polish Speaking Customer Support Specialist to provide top-tier support to clients.

\\Job Description\

This role involves addressing inquiries related to our innovative VR & AR products, assisting users in enhancing their experience, and ensuring their feedback is integrated into our services.

\Responsibilities\
  • \
  • Deliver exceptional customer support through various communication channels.\
  • Address customer inquiries related to Virtual Reality & Augmented Reality products, features, and technical troubleshooting.\
  • Assist users with setup processes and provide clear instructions to ensure customer satisfaction.\
  • Maintain records of customer interactions and provide insights for service improvement.\
  • Work closely with VR & AR development teams to communicate customer needs and concerns effectively.\
  • Keep up to date with industry advancements to provide knowledgeable support.\
    • \
    • Key Skills:\
    • Fluency in Polish and English.\
    • Strong customer service skills with a genuine interest in technology.\
    • Excellent communication abilities and a positive attitude.\
    • Previous experience in customer support or a similar role is preferred.\
    • Able to troubleshoot technical issues and guide customers through solutions.\
    • Willingness to learn about new technologies in the VR & AR sector.\
    • A collaborative mindset and readiness to thrive in a dynamic environment.\
      • \
      • Benefits:\
      • Private Health Insurance\
      • Training & Development\
      • Performance Bonus\

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