Polish Speaking Customer Support Specialist for Virtual Reality
1 day ago
Our cutting-edge Virtual Reality and Augmented Reality department is seeking a highly skilled Polish Speaking Customer Support Specialist to provide top-tier support to clients.
\\Job Description\This role involves addressing inquiries related to our innovative VR & AR products, assisting users in enhancing their experience, and ensuring their feedback is integrated into our services.
\Responsibilities\- \
- Deliver exceptional customer support through various communication channels.\
- Address customer inquiries related to Virtual Reality & Augmented Reality products, features, and technical troubleshooting.\
- Assist users with setup processes and provide clear instructions to ensure customer satisfaction.\
- Maintain records of customer interactions and provide insights for service improvement.\
- Work closely with VR & AR development teams to communicate customer needs and concerns effectively.\
- Keep up to date with industry advancements to provide knowledgeable support.\
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- Key Skills:\
- Fluency in Polish and English.\
- Strong customer service skills with a genuine interest in technology.\
- Excellent communication abilities and a positive attitude.\
- Previous experience in customer support or a similar role is preferred.\
- Able to troubleshoot technical issues and guide customers through solutions.\
- Willingness to learn about new technologies in the VR & AR sector.\
- A collaborative mindset and readiness to thrive in a dynamic environment.\
- \
- Benefits:\
- Private Health Insurance\
- Training & Development\
- Performance Bonus\
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