Virtual Reality Support Specialist

1 day ago


Athens, Attica, Greece beBeeCustomer Full time
Job Title: Hebrew Speaking CS for Virtual Reality

We are seeking a skilled and customer-focused Hebrew Speaking Customer Support Specialist to join our innovative Virtual Reality department. This role requires strong communication skills, a passion for technology, and a dedication to providing exceptional customer service.

Responsibilities:

  • Provide outstanding customer support to Hebrew-speaking clients through various communication channels (phone, email, chat).

  • Assist customers with questions related to Virtual Reality products, features, and troubleshooting.

  • Guide users through the setup and installation processes to ensure a smooth experience.

  • Document customer interactions and feedback to improve service delivery and product quality.

  • Collaborate with the VR development team to share customer insights and help resolve issues.

  • Stay informed about industry trends and product developments to deliver accurate information to clients.

Requirements:

  • Fluency in Hebrew and English is essential; knowledge of additional languages is a plus.
  • Strong customer service orientation and a genuine interest in technology.
  • Excellent communication and interpersonal skills with a friendly and professional demeanor.
  • Experience in customer support or technical support is advantageous but not mandatory.
  • Ability to effectively troubleshoot technical issues and help customers navigate challenges.
  • Eager to learn about emerging technologies in the VR sector.
  • Willingness to work in a dynamic and fast-paced environment.

Benefits:

  • Private Health Insurance
  • Training & Development
  • Performance Bonus


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