Virtual Reality Support Specialist
1 day ago
We are seeking a skilled and customer-focused Hebrew Speaking Customer Support Specialist to join our innovative Virtual Reality department. This role requires strong communication skills, a passion for technology, and a dedication to providing exceptional customer service.
Responsibilities:
Provide outstanding customer support to Hebrew-speaking clients through various communication channels (phone, email, chat).
Assist customers with questions related to Virtual Reality products, features, and troubleshooting.
Guide users through the setup and installation processes to ensure a smooth experience.
Document customer interactions and feedback to improve service delivery and product quality.
Collaborate with the VR development team to share customer insights and help resolve issues.
Stay informed about industry trends and product developments to deliver accurate information to clients.
Requirements:
- Fluency in Hebrew and English is essential; knowledge of additional languages is a plus.
- Strong customer service orientation and a genuine interest in technology.
- Excellent communication and interpersonal skills with a friendly and professional demeanor.
- Experience in customer support or technical support is advantageous but not mandatory.
- Ability to effectively troubleshoot technical issues and help customers navigate challenges.
- Eager to learn about emerging technologies in the VR sector.
- Willingness to work in a dynamic and fast-paced environment.
Benefits:
- Private Health Insurance
- Training & Development
- Performance Bonus
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