Polish Speaking Virtual Support Specialist
1 day ago
Our team is seeking a skilled Polish-speaking customer support specialist to join our virtual job and freelance platforms department.
This role involves providing exceptional service to users navigating our services, ensuring a smooth experience for all. You will be responsible for addressing inquiries, resolving issues, and maintaining accurate documentation of customer interactions in our CRM system.
Your Responsibilities- Offer top-notch customer support to Polish-speaking clients through phone, email, and chat.
- Assist users with inquiries regarding our virtual job and freelance platforms, helping them find suitable opportunities.
- Maintain precise records of customer interactions in our CRM system.
- Collaborate with colleagues to achieve service level objectives and enhance user satisfaction.
- Participate in ongoing training to stay updated on platform features and industry trends.
Requirements
- Fluency in Polish (written and spoken) is essential. Please ensure you clearly state your nationality and native language in your application materials.
- A strong commitment to delivering excellent customer service.
- Prior experience in customer support or familiarity with freelance platforms is advantageous but not required.
- Exceptional communication and interpersonal skills.
- A team-oriented individual with a proactive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a remote environment with outstanding organizational skills.
Benefits
Private Health Insurance
Training & Development
Performance Bonus
Extra Salaries Per Year Fully Paid Training
Fully Paid Relocation Package (flight, transfer, and hotel)
Free Greek Lessons, discounts, and other perks
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