Dutch Speaking Customer Experience Specialist
1 day ago
Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Dutch-speaking individuals to join the Customer Service team for a leading Grocery Delivery Services Department If you are passionate about providing exceptional customer support and thrive in an engaging, fast-paced environment, this is the perfect role for you You will assist Dutch-speaking customers with their inquiries, ensuring they have a smooth and satisfying shopping experience Be part of a team that values innovation and customer care while helping to transform the grocery shopping experience
Key Responsibilities- Provide outstanding customer service to Dutch-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to grocery delivery services and resolve issues efficiently.
- Maintain a friendly, helpful, and professional demeanor in all interactions.
- Document customer interactions accurately to enhance service and support improvements.
- Collaborate with your team to achieve goals and elevate customer satisfaction.
- Engage in ongoing training to stay informed about the products and services offered.
- Fluency in Dutch (both written and spoken) is essential Your nationality and native language should be clearly stated.
- A genuine passion for customer service and helping others.
- Previous experience in customer service is a plus, but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to resolve issues calmly and efficiently.
- Strong team player who is flexible and willing to learn.
- Desire to contribute to a positive work environment and support customer satisfaction
- Private Health Insurance
- Training & Development
- Performance Bonus
- Extra Salaries Per Year Fully Paid Training
- Above Average Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons, discounts, and other perks
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