Dutch Speaking Music Support Specialist
1 day ago
We are seeking an accomplished Dutch Speaking Music Support Specialist to join our dynamic team. As a key member of our music streaming platform department, you will play a vital role in delivering exceptional customer support to Dutch-speaking clients.
In this exciting position, you will leverage your strong communication skills and passion for music to assist customers with their inquiries and ensure a seamless user experience.
Your Responsibilities- Provide expert customer support to Dutch-speaking clients via various communication channels.
- Assist customers with music-related inquiries, ensuring a smooth and efficient user experience.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service goals and enhance overall customer satisfaction.
- Engage in ongoing training to stay updated on platform features and music industry trends.
Requirements
- Fluency in Dutch (written and spoken) is essential. Your native language and nationality should be clearly stated.
- Strong passion for music and understanding of music streaming services.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving skills and attention to detail.
- Willingness to thrive in a creative work environment.
Benefits
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