Slovenian Technical Support for Major Tech Company

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join Patrique Mercier Recruitment JP as a Slovenian Technical Support Specialist for a major tech company and take the next step in your career while living in beautiful Greece This exciting opportunity includes a fully paid relocation package, making your move seamless and enriching. In this role, you will provide outstanding technical support to Slovenian-speaking customers, assisting them with a variety of inquiries related to cutting-edge technology products and services. You'll not only enhance your technical skills and problem-solving abilities but also enjoy a vibrant professional environment that values teamwork and customer satisfaction. If you are passionate about technology and delivering exceptional customer service, we would love to have you on our team

Responsibilities
  • Provide high-quality technical assistance to Slovenian-speaking customers through phone, email, and chat.
  • Quickly diagnose and resolve technical issues related to the company's products and services.
  • Work collaboratively with engineering teams to escalate and solve complex technical challenges.
  • Document all customer interactions and technical issues accurately in the CRM system.
  • Participate in ongoing training to enhance knowledge of products and improve customer support skills.
  • Offer insights and feedback on ways to improve support processes and enhance customer experience.
  • Assist in the onboarding and training of new team members as required.

Requirements

  • Fluency in Slovenian and English, both written and spoken.
  • Strong technical aptitude and effective problem-solving skills.
  • Excellent communication and customer service abilities.
  • Previous experience in technical support or IT is preferred but not mandatory.
  • Aptitude for quickly learning new technologies and processes.
  • Team-oriented approach with a genuine commitment to helping others.
  • Willingness to relocate to Greece and adapt to a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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