Slovenian Technical Support for Major Tech Company
4 days ago
Join Patrique Mercier Recruitment JP as a Slovenian Technical Support Specialist for a major tech company and take the next step in your career while living in beautiful Greece This exciting opportunity includes a fully paid relocation package, making your move seamless and enriching. In this role, you will provide outstanding technical support to Slovenian-speaking customers, assisting them with a variety of inquiries related to cutting-edge technology products and services. You'll not only enhance your technical skills and problem-solving abilities but also enjoy a vibrant professional environment that values teamwork and customer satisfaction. If you are passionate about technology and delivering exceptional customer service, we would love to have you on our team
Responsibilities- Provide high-quality technical assistance to Slovenian-speaking customers through phone, email, and chat.
- Quickly diagnose and resolve technical issues related to the company's products and services.
- Work collaboratively with engineering teams to escalate and solve complex technical challenges.
- Document all customer interactions and technical issues accurately in the CRM system.
- Participate in ongoing training to enhance knowledge of products and improve customer support skills.
- Offer insights and feedback on ways to improve support processes and enhance customer experience.
- Assist in the onboarding and training of new team members as required.
Requirements
- Fluency in Slovenian and English, both written and spoken.
- Strong technical aptitude and effective problem-solving skills.
- Excellent communication and customer service abilities.
- Previous experience in technical support or IT is preferred but not mandatory.
- Aptitude for quickly learning new technologies and processes.
- Team-oriented approach with a genuine commitment to helping others.
- Willingness to relocate to Greece and adapt to a new cultural environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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