Slovenian Technical Support for a Big Tech Company- Paid Relocation to Greece

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join Patrique Mercier Recruitment JP as a Slovenian Technical Support Specialist for a renowned Big Tech company and embark on an exciting adventure in Greece This position offers a fully paid relocation package, allowing you to transition smoothly to a vibrant new life in a beautiful Mediterranean country. In this role, you'll be responsible for providing high-quality technical assistance to Slovenian-speaking customers, helping them navigate various inquiries related to innovative technology products and services. This is an excellent opportunity to develop your technical skills while working in a supportive and collaborative environment. If you are passionate about technology and customer service, this opportunity awaits you

Responsibilities
  • Deliver outstanding technical support to Slovenian-speaking customers via phone, email, and chat.
  • Diagnose and troubleshoot technical issues related to the company's products and services swiftly and effectively.
  • Coordinate with engineering teams to escalate and resolve complex technical concerns.
  • Maintain accurate records of customer interactions and issues within the CRM system.
  • Participate in continuous training to enhance product knowledge and improve your support skills.
  • Provide insightful feedback to streamline support processes and enhance customer satisfaction.
  • Assist in the onboarding and training of new team members as necessary.

Requirements

  • Fluency in Slovenian and English, both written and spoken.
  • Strong technical aptitude and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Previous experience in technical support or IT is beneficial but not required.
  • Ability to learn new technologies and processes quickly.
  • A team-oriented approach with a passion for helping others.
  • Willingness to relocate to Greece and adapt to a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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