Slovenian Technical Support for a Big Tech Company- Paid Relocation to Greece
4 days ago
Join Patrique Mercier Recruitment JP as a Slovenian Technical Support Specialist for a renowned Big Tech company and embark on an exciting adventure in Greece This position offers a fully paid relocation package, allowing you to transition smoothly to a vibrant new life in a beautiful Mediterranean country. In this role, you'll be responsible for providing high-quality technical assistance to Slovenian-speaking customers, helping them navigate various inquiries related to innovative technology products and services. This is an excellent opportunity to develop your technical skills while working in a supportive and collaborative environment. If you are passionate about technology and customer service, this opportunity awaits you
Responsibilities- Deliver outstanding technical support to Slovenian-speaking customers via phone, email, and chat.
- Diagnose and troubleshoot technical issues related to the company's products and services swiftly and effectively.
- Coordinate with engineering teams to escalate and resolve complex technical concerns.
- Maintain accurate records of customer interactions and issues within the CRM system.
- Participate in continuous training to enhance product knowledge and improve your support skills.
- Provide insightful feedback to streamline support processes and enhance customer satisfaction.
- Assist in the onboarding and training of new team members as necessary.
Requirements
- Fluency in Slovenian and English, both written and spoken.
- Strong technical aptitude and problem-solving skills.
- Excellent communication and customer service abilities.
- Previous experience in technical support or IT is beneficial but not required.
- Ability to learn new technologies and processes quickly.
- A team-oriented approach with a passion for helping others.
- Willingness to relocate to Greece and adapt to a new cultural environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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