Czech Speaking Customer Support for Mobile Banking Services Department
4 days ago
Join Our Mobile Banking Team Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Czech Speaking Customer Support representative for our Mobile Banking Services Department. If you are fluent in Czech and have a passion for technology and customer service, this role is designed for you
In this important position, you will assist Czech-speaking customers with their inquiries regarding mobile banking services, ensuring they receive the help they need for a smooth banking experience. Be a part of an innovative team that is dedicated to enhancing customer satisfaction in the financial sector. If you're ready to take your career to the next level, we want to hear from you
Your Responsibilities- Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to mobile banking services, ensuring they can navigate our services with ease.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to achieve service level goals and improve customer satisfaction.
- Participate in ongoing training opportunities to stay updated with product features and best practices.
Requirements
- Fluency in Czech (written and spoken) is essential. Your nationality and native language should be clearly stated in your application.
- A strong emphasis on delivering high-quality customer service.
- Prior experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong problem-solving skills and attention to detail.
- Willingness to learn and adapt in a fast-paced environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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