Portuguese Speaking Customer Service for E-commerce Department in Athens

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is excited to announce a wonderful opportunity for Portuguese speakers to join the E-commerce Department in Athens as Customer Service Representatives If you are passionate about e-commerce and customer service, this role is a perfect fit for you. You will be responsible for providing top-notch support to Portuguese-speaking customers, resolving inquiries, and ensuring a seamless shopping experience. Join our dynamic team and enjoy the vibrant culture of Athens while making a significant impact in the world of online retail

Your Responsibilities
  • Provide exceptional customer support to Portuguese-speaking clients via phone, email, and chat.
  • Assist customers with order inquiries, returns, and product information.
  • Maintain a friendly and professional demeanor throughout all interactions.
  • Document customer interactions and feedback to improve service quality.
  • Collaborate with team members to meet performance targets and enhance customer experience.
  • Engage in ongoing training to remain knowledgeable about products and e-commerce trends.

Requirements

  • Fluency in Portuguese (both written and spoken) is essential.
  • Strong passion for customer service and eagerness to assist others.
  • Experience in customer service or e-commerce is a plus, but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to solve problems efficiently and maintain calm in challenging situations.
  • Desire to work in a fast-paced environment and adapt to new challenges.
  • A willingness to embrace the opportunity to work in beautiful Athens and immerse in its culture

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks

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