Finnish Speaking Customer Service for E-commerce Department in Athens, Greece

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Finnish speakers to join the E-commerce Department as a Customer Service Representative in Athens, Greece If you have a passion for e-commerce and enjoy helping customers, this role is perfect for you. In this position, you will assist Finnish-speaking customers with their inquiries related to online purchases, product questions, and order issues, ensuring a seamless shopping experience. Embrace the chance to work in a dynamic environment while enjoying the rich culture and lifestyle that Athens has to offer.

Your Responsibilities
  • Provide outstanding customer service to Finnish-speaking clients via various communication channels.
  • Efficiently address customer inquiries and resolve issues regarding online shopping.
  • Maintain professionalism and a friendly demeanor throughout all interactions.
  • Document customer interactions accurately for future reference and quality assurance.
  • Collaborate with team members to meet departmental goals and improve service quality.
  • Participate in training sessions to stay updated on e-commerce trends and best practices.

Requirements

  • Fluency in Finnish (both written and spoken) is required.
  • A strong passion for customer service and e-commerce.
  • Previous experience in customer service is an advantage but not mandatory.
  • Excellent communication and problem-solving skills.
  • Ability to work well in a fast-paced and collaborative environment.
  • Willingness to reside in Athens, Greece and immerse in its culture.
  • A desire to learn and grow within a leading e-commerce organization

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks

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