German Speaking Customer Service for E-commerce Department in Athens, Greece

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is excited to present a fantastic opportunity for German-speaking individuals to join the E-commerce Department as Customer Service Representatives in Athens, Greece If you have a passion for assisting customers and a keen interest in online shopping, this role is a perfect fit for you. You will handle inquiries from German-speaking customers, providing them with support and guidance for a seamless shopping experience. This is your chance to work in a vibrant city filled with rich history and culture, all while being part of a dedicated team that values excellent customer care

Your Responsibilities
  • Deliver exceptional customer service to German-speaking clients through various communication channels.
  • Respond to inquiries, assist with orders, and resolve issues effectively.
  • Maintain a professional and friendly approach in all customer interactions.
  • Document all customer interactions to enhance future service and support.
  • Collaborate with team members to achieve service objectives and improve customer satisfaction.
  • Participate in ongoing training to stay updated on company products and best practices.

Requirements

  • Fluency in German (both written and spoken) is essential.
  • A strong passion for customer service and helping individuals.
  • Previous experience in customer service is an advantage but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team and individually.
  • Willingness to adapt and thrive in a fast-paced environment.
  • A desire to learn and develop within a growing company

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks

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