Dutch Speaking Customer Support for Subscription-Based Services Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment Nordic Full time

Patrique Mercier Recruitment is proud to offer an exciting opportunity for a Dutch Speaking Customer Support representative to join our Subscription-Based Services Department. In this role, you will be responsible for assisting Dutch-speaking customers with inquiries related to our subscription services, ensuring they receive top-notch support. If you are fluent in Dutch and passionate about delivering excellent customer service, we would love to hear from you

Responsibilities
  • Provide exceptional customer support via phone, email, and chat in Dutch.
  • Assist customers with inquiries regarding subscription services and account management.
  • Resolve customer issues and complaints in a timely and effective manner.
  • Educate customers about our subscription offerings and help them navigate our platform.
  • Document customer interactions and feedback to improve service quality.
  • Collaborate with other team members to enhance the overall customer experience.

Requirements

  • Fluency in Dutch (both spoken and written) is essential.
  • Strong communication and interpersonal skills.
  • Previous experience in customer service or support roles is preferred.
  • Problem-solving skills and a commitment to customer satisfaction.
  • Ability to work effectively in a team-oriented environment.
  • Familiarity with subscription-based services is a plus.
  • Proficient in using customer service software and tools.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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