Dutch Speaking Customer Support for Subscription-Based Services Department
5 days ago
Patrique Mercier Recruitment is proud to offer an exciting opportunity for a Dutch Speaking Customer Support representative to join our Subscription-Based Services Department. In this role, you will be responsible for assisting Dutch-speaking customers with inquiries related to our subscription services, ensuring they receive top-notch support. If you are fluent in Dutch and passionate about delivering excellent customer service, we would love to hear from you
Responsibilities- Provide exceptional customer support via phone, email, and chat in Dutch.
- Assist customers with inquiries regarding subscription services and account management.
- Resolve customer issues and complaints in a timely and effective manner.
- Educate customers about our subscription offerings and help them navigate our platform.
- Document customer interactions and feedback to improve service quality.
- Collaborate with other team members to enhance the overall customer experience.
Requirements
- Fluency in Dutch (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer service or support roles is preferred.
- Problem-solving skills and a commitment to customer satisfaction.
- Ability to work effectively in a team-oriented environment.
- Familiarity with subscription-based services is a plus.
- Proficient in using customer service software and tools.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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