Spanish Speaking Customer Support for Subscription-Based Services Department
5 days ago
Join Our Subscription Services Team Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Spanish Speaking Customer Support representative in our Subscription-Based Services Department If you are fluent in Spanish and have a passion for customer service, this role is perfect for you
In this essential position, you will support Spanish-speaking customers by assisting them with their subscription inquiries, ensuring they receive exceptional service and support throughout their subscription journey. This is a great opportunity to grow your skills in a dynamic environment while helping customers enjoy our services. If you're ready to make a positive impact in the subscription industry, we would love to hear from you
Your Responsibilities- Provide outstanding customer support to Spanish-speaking clients across various communication channels.
- Assist customers with subscription-related inquiries, including billing, account management, and service usage.
- Accurately document customer interactions in our CRM system to ensure seamless follow-ups.
- Collaborate with team members to meet service level objectives and improve the overall customer experience.
- Participate in ongoing training and development to stay updated with product offerings and industry trends.
Requirements
- Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
- A strong commitment to delivering high-quality customer service.
- Prior experience in customer support, particularly in subscription-based services, is a plus but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a solution-oriented mindset.
- Strong analytical and problem-solving abilities.
- Ability to manage time effectively in a fast-paced environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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