Spanish Speaking Customer Support for Subscription-Based Services Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Subscription Services Team Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a Spanish Speaking Customer Support representative in our Subscription-Based Services Department If you are fluent in Spanish and have a passion for customer service, this role is perfect for you

In this essential position, you will support Spanish-speaking customers by assisting them with their subscription inquiries, ensuring they receive exceptional service and support throughout their subscription journey. This is a great opportunity to grow your skills in a dynamic environment while helping customers enjoy our services. If you're ready to make a positive impact in the subscription industry, we would love to hear from you

Your Responsibilities
  • Provide outstanding customer support to Spanish-speaking clients across various communication channels.
  • Assist customers with subscription-related inquiries, including billing, account management, and service usage.
  • Accurately document customer interactions in our CRM system to ensure seamless follow-ups.
  • Collaborate with team members to meet service level objectives and improve the overall customer experience.
  • Participate in ongoing training and development to stay updated with product offerings and industry trends.

Requirements

  • Fluency in Spanish (written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
  • A strong commitment to delivering high-quality customer service.
  • Prior experience in customer support, particularly in subscription-based services, is a plus but not mandatory.
  • Excellent communication and interpersonal skills.
  • A proactive team player with a solution-oriented mindset.
  • Strong analytical and problem-solving abilities.
  • Ability to manage time effectively in a fast-paced environment.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks



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