Dutch Speaking e-Cigarette Customer Support Agent in Greece
4 days ago
Join Patrique Mercier Recruitment JP as a Dutch Speaking Customer Service Agent and embark on an exciting new adventure in beautiful Greece This role comes with a fully paid relocation package, allowing you to transition smoothly to this vibrant country. As a vital member of our customer service team, you will engage with Dutch-speaking clients, addressing their needs and ensuring a superior service experience. We are looking for enthusiastic individuals who thrive in a dynamic environment and are eager to help customers. If you're ready to combine your passion for customer service with the opportunity to explore a new culture, we would love to hear from you
Responsibilities- Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
- Effectively resolve customer issues and inquiries, providing timely and accurate solutions.
- Maintain comprehensive knowledge of our products and services to assist customers effectively.
- Document customer interactions and feedback within the company's CRM system.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Engage in training programs to further develop your skills and product knowledge.
- Contribute suggestions for process improvements and team best practices.
Requirements
- Fluency in Dutch and English is essential.
- Strong communication skills with a focus on customer satisfaction.
- Able to work effectively in a fast-paced, team-oriented environment.
- Prior experience in customer service is advantageous but not required.
- Proactive and adaptable mindset with excellent interpersonal skills.
- Willingness to relocate to Greece and embrace a new lifestyle.
- Positive demeanor with a genuine passion for helping customers.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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