Dutch Speaking e-Cigarette Customer Support Agent in Greece

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join Patrique Mercier Recruitment JP as a Dutch Speaking Customer Service Agent and embark on an exciting new adventure in beautiful Greece This role comes with a fully paid relocation package, allowing you to transition smoothly to this vibrant country. As a vital member of our customer service team, you will engage with Dutch-speaking clients, addressing their needs and ensuring a superior service experience. We are looking for enthusiastic individuals who thrive in a dynamic environment and are eager to help customers. If you're ready to combine your passion for customer service with the opportunity to explore a new culture, we would love to hear from you

Responsibilities
  • Deliver exceptional customer service to Dutch-speaking clients via phone, email, and chat.
  • Effectively resolve customer issues and inquiries, providing timely and accurate solutions.
  • Maintain comprehensive knowledge of our products and services to assist customers effectively.
  • Document customer interactions and feedback within the company's CRM system.
  • Collaborate with team members to enhance service delivery and customer satisfaction.
  • Engage in training programs to further develop your skills and product knowledge.
  • Contribute suggestions for process improvements and team best practices.

Requirements

  • Fluency in Dutch and English is essential.
  • Strong communication skills with a focus on customer satisfaction.
  • Able to work effectively in a fast-paced, team-oriented environment.
  • Prior experience in customer service is advantageous but not required.
  • Proactive and adaptable mindset with excellent interpersonal skills.
  • Willingness to relocate to Greece and embrace a new lifestyle.
  • Positive demeanor with a genuine passion for helping customers.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )


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