
Nordic Speaking Customer Service for Fashion
2 days ago
Patrique Mercier Recruitment is excited to announce an opportunity for a Nordic Speaking Customer Service Representative in the Fashion & Apparel Department. In this vibrant role, you will provide outstanding support to Nordic-speaking customers, assisting them with inquiries regarding fashion products, order statuses, and returns. Your passion for fashion and exceptional communication skills will play a key role in ensuring customer satisfaction and loyalty. If you are fluent in a Nordic language and have a keen interest in the fashion industry, we want you to join our team
Responsibilities- Deliver exceptional customer service to Nordic-speaking clients through various channels, including phone, email, and chat.
- Assist customers with inquiries related to product information, sizing, orders, and returns.'
- Document customer interactions in the CRM system for accurate tracking and follow-up.
- Collaborate with the inventory and logistics teams to ensure timely resolution of customer issues.
- Stay informed about the latest fashion trends, product launches, and promotions to provide knowledgeable assistance.
- Build and maintain strong relationships with customers to promote loyalty and repeat business.
Requirements
- Fluency in a Nordic language (Swedish, Danish, Norwegian, Finnish) and English; additional languages are a plus.
- Experience in customer service, preferably in the fashion or retail industry.
- Strong verbal and written communication skills.
- Detail-oriented with excellent organizational abilities.
- Comfortable using CRM systems and proficient in basic computer applications.
- Able to work independently and as part of a collaborative team in a fast-paced environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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