Customer Service Representative ITALIAN speaking

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Unlock a fantastic opportunity with Patrique Mercier Recruitment JP as an Italian Speaking Customer Service Representative

This role offers the chance to provide outstanding customer support for an international Tech Company while enjoying a fully paid relocation to the beautiful landscapes of Greece. In this position, you will engage with Italian-speaking customers, addressing their inquiries and ensuring their satisfaction with exceptional service. If you have a passion for aiding others and are fluent in Italian, step into this exciting position and take your career to the next level in a vibrant new setting

Responsibilities
  • Deliver exceptional customer service to Italian-speaking clients via various communication channels.
  • Manage customer inquiries, troubleshoot problems, and successfully resolve issues.
  • Effectively communicate product and service information to enhance customer experiences and drive sales.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with team members to ensure a seamless customer service experience.
  • Participate in training sessions and workshops to continuously improve service skills and product knowledge.

Requirements

  • Fluency in Italian and English (both written and spoken).
  • Strong communication skills with a keen focus on customer service.
  • Previous customer service experience is preferred but not required.
  • Ability to work effectively in a fast-paced environment and adapt to varying customer needs.
  • Proficient problem-solver with a positive attitude.
  • A collaborative team player who can also work independently.
  • Willingness to relocate and immerse yourself in a new culture in Greece.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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