
Italian Speaking Customer Service for Fitness
2 days ago
Patrique Mercier Recruitment is excited to present an excellent opportunity for an Italian Speaking Customer Service Representative in the Fitness & Sports Equipment Department. In this role, you will provide exceptional support to Italian-speaking customers, assisting them with inquiries related to fitness products, order management, and customer service. Your passion for health and fitness, combined with your commitment to customer satisfaction, will play a vital role in enhancing the overall customer experience. If you are fluent in Italian and enjoy helping others, we want you to join our team
Responsibilities- Deliver outstanding customer service to Italian-speaking clients through various communication channels.
- Assist customers with product inquiries, order statuses, and returns.
- Document customer interactions accurately in the CRM system for efficient tracking and follow-up.
- Collaborate with internal teams to resolve customer issues and ensure timely solutions.
- Stay informed about product offerings, promotions, and company policies to provide knowledgeable assistance.
- Build and maintain strong relationships with customers to promote loyalty and satisfaction.
Requirements
- Fluency in Italian and English; knowledge of additional languages is a plus.
- Experience in customer service, preferably in the fitness or retail industries.
- Strong communication skills with a customer-centric approach.
- Proficient in CRM systems and basic computer applications.
- Detail-oriented with excellent organizational skills.
- Able to work independently and collaboratively within a team.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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