Polish Speaking Customer Service for Fitness
2 days ago
Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a Polish Speaking Customer Service Representative in the Fitness & Sports Equipment Department. In this vital role, you will provide exceptional support to Polish-speaking customers, assisting them with inquiries related to fitness products, orders, and services. Your dedication to customer satisfaction and your knowledge of fitness equipment will play a crucial role in ensuring a positive shopping experience. If you are passionate about health and fitness and enjoy helping others, we want you on our team
Responsibilities- Deliver outstanding customer service to Polish-speaking clients through various communication channels.
- Assist customers with inquiries about fitness and sports equipment, order statuses, and returns.
- Document all customer interactions clearly in the CRM system for effective tracking and follow-up.
- Collaborate with internal teams to address and resolve customer concerns efficiently.
- Stay informed about product offerings, promotions, and company policies related to fitness equipment.
- Build and maintain positive relationships with customers to encourage loyalty and trust.
Requirements
- Fluency in Polish and English; proficiency in additional languages is an advantage.
- Experience in customer service, preferably in retail or the fitness industry.
- Strong communication and interpersonal skills with a customer-focused approach.
- Familiarity with fitness equipment and related products is a plus.
- Proficient in CRM systems and basic computer applications.
- Detail-oriented with excellent organizational skills.
- Able to work independently and collaboratively in a team environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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