Dutch Speaking Customer Service for Fitness
1 day ago
Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service Representative for our Fitness & Sports Equipment Department. In this vital role, you will provide exceptional support to Dutch-speaking customers, assisting them with inquiries related to fitness equipment, orders, and service-related concerns. Your enthusiasm for fitness and strong customer service skills will help foster a positive experience for our clients. If you are fluent in Dutch and have a passion for sports and fitness, we would love to have you on our team
Responsibilities- Provide outstanding customer service to Dutch-speaking clients through phone, email, and chat.
- Assist customers with inquiries regarding fitness equipment, order tracking, and after-sales support.
- Document customer interactions accurately in the CRM system for effective follow-up.
- Collaborate with internal teams to address customer issues and ensure timely resolutions.
- Stay informed about fitness trends and product offerings to provide knowledgeable assistance.
- Build and maintain strong relationships with customers, encouraging loyalty and satisfaction.
Requirements
- Fluency in Dutch and English; additional languages are a plus.
- Experience in customer service, particularly in the fitness or retail sector, is preferred.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Familiarity with CRM systems and basic computer applications.
- Able to work independently and collaboratively within a team environment.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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