Dutch Speaking Customer Service for Online Learning
4 days ago
Patrique Mercier Recruitment ES is thrilled to present an opportunity for a Dutch-speaking Customer Service Representative to join our Online Learning & Ed-Tech Department If you have a passion for education and technology, and love helping others, this role might be the perfect fit for you. As a Customer Service Representative, you will assist Dutch-speaking clients with their inquiries, offering guidance and support related to our innovative online learning platforms. Join us in transforming the educational experience for users while ensuring they receive exceptional service
Your Responsibilities- Deliver outstanding customer support to Dutch-speaking users through various communication channels.
- Help clients with inquiries, technical issues, and feedback regarding online learning tools and resources.
- Maintain a professional and friendly demeanor in all customer interactions.
- Accurately document customer interactions and solutions to enhance product quality.
- Work collaboratively with the education team to improve user experience and satisfaction.
- Engage in training sessions to stay updated on product developments and customer service techniques.
Requirements
- Fluency in Dutch (both written and spoken) is essential. Please ensure that your nationality and native language is clearly stated.
- A genuine interest in online education and technology.
- Experience in customer service is beneficial but not mandatory.
- Strong communication and interpersonal skills.
- Problem-solving attitude with an empathetic approach towards customers.
- Excellent organizational skills and attention to detail.
- Willingness to learn and thrive in a fast-paced environment
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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