Dutch Speaking Customer Support for Mobile Banking Services Department
4 days ago
Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Dutch Speaking Customer Support representative in the Mobile Banking Services Department. This role is tailored for individuals who are passionate about delivering exceptional customer service within the financial sector. As a member of our team, you will assist Dutch-speaking customers with their mobile banking inquiries, ensuring they receive top-notch support and guidance. If you are fluent in Dutch and eager to make a difference in the world of mobile banking, we want to hear from you
Responsibilities- Provide high-quality customer support via phone, email, and chat in Dutch.
- Assist customers with inquiries related to mobile banking services, including account management and transactions.
- Resolve customer issues and complaints efficiently and professionally.
- Educate customers about mobile banking features and services to enhance their experience.
- Document customer interactions accurately for quality assurance and service improvement.
- Collaborate with team members to continuously improve customer satisfaction.
Requirements
- Fluency in Dutch (both spoken and written) is essential.
- Strong communication and interpersonal skills.
- Previous experience in customer support or banking services is preferred.
- Excellent problem-solving abilities and a commitment to customer satisfaction.
- A keen interest in mobile banking technologies and digital services.
- Ability to work effectively within a team-oriented environment.
- Knowledge of customer service software is a plus.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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