French Speaking Customer Support for Mobile Banking Services Department
5 days ago
Join Our Mobile Banking Revolution Patrique Mercier Recruitment ES is excited to offer an incredible opportunity for a French Speaking Customer Support representative in our Mobile Banking Services Department If you are fluent in French and passionate about technology and banking, this position is just for you
In this vital role, you will assist French-speaking customers with their inquiries regarding mobile banking services, ensuring they have seamless and positive experiences. This is a chance to work in an innovative and rapidly growing field while providing top-quality support to users navigating mobile banking technologies. If you're eager to contribute to our mission and help customers thrive in the digital banking era, we want to hear from you
Your Responsibilities- Provide exceptional customer support to French-speaking clients through various communication channels.
- Assist customers with inquiries about mobile banking features and functionalities, offering timely solutions and advice.
- Document customer interactions accurately in our CRM system.
- Collaborate with colleagues to achieve service level goals and enhance overall customer satisfaction.
- Participate in ongoing training to stay updated on mobile banking trends and product knowledge.
Requirements
- Fluency in French (written and spoken) is essential.
- A strong commitment to delivering excellent customer service.
- Previous experience in customer support, particularly in the banking or technology sector, is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A collaborative team player with a proactive approach.
- Strong analytical skills and attention to detail.
- Ability to navigate and adapt to digital tools and technology.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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