French Speaking Customer Service for Hotel Reservations

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is delighted to offer a fantastic opportunity for French-speaking individuals to join the Hotel Reservations & Hospitality Department as Customer Service Representatives If you have a passion for travel and hospitality, this role will allow you to assist French-speaking customers with their hotel reservations and inquiries. You will play a crucial role in ensuring guests have an exceptional experience from the moment they book. Join our dedicated team and be part of a vibrant sector that thrives on customer satisfaction and memorable experiences

Your Responsibilities
  • Provide outstanding customer service to French-speaking clients regarding hotel reservations and related services.
  • Assist customers in making, modifying, or cancelling reservations efficiently.
  • Address any inquiries or issues that arise, ensuring a positive customer experience.
  • Maintain accurate records of customer interactions and reservations.
  • Collaborate with team members to ensure seamless operations and exceptional service delivery.
  • Engage in ongoing training to enhance your knowledge of hospitality best practices.

Requirements

  • Fluency in French (both written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
  • Strong interest in the hospitality industry and customer service.
  • Previous experience in customer service or hospitality is an advantage.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with a focus on customer satisfaction.
  • Willingness to learn and adapt to the needs of customers.
  • Passion for creating positive experiences for guests

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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