Czech Speaking Customer Service for Hotel Reservations

4 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is delighted to announce a fantastic opportunity for Czech-speaking individuals to join the Hotel Reservations & Hospitality Department as Customer Service Representatives If you have a passion for travel and hospitality and enjoy providing exceptional service to guests, this role is your chance to shine. You will assist Czech-speaking customers with their hotel reservations, inquiries, and other hospitality-related needs, ensuring they have memorable experiences. Be a part of a dynamic team dedicated to delivering outstanding customer support in the exciting world of hospitality

Your Responsibilities
  • Provide exceptional customer service to Czech-speaking clients through phone, email, and chat.
  • Assist customers with hotel reservations, modifications, and inquiries.
  • Ensure all interactions are handled professionally and timely.
  • Maintain accurate records of customer interactions and reservation details.
  • Collaborate with team members to meet service objectives and improve customer experiences.
  • Engage in ongoing training to enhance your hospitality knowledge and service skills.

Requirements

  • Fluency in Czech (both written and spoken) is essential. Your nationality and native language should be clearly stated in your application.
  • Strong passion for customer service and the hospitality industry.
  • Previous experience in customer service or hospitality is an advantage but not mandatory.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple inquiries while maintaining a positive attitude.
  • Willingness to learn and adapt in a fast-paced environment.
  • A desire to be part of a team that prioritizes guest satisfaction and quality service

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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