Spanish Speaking Customer Service for Hotel Reservations
4 days ago
Patrique Mercier Recruitment FR is thrilled to present an opportunity for a Spanish Speaking Customer Service Representative in the Hotel Reservations & Hospitality Department. This role is ideally suited for individuals who are passionate about customer service and the hospitality industry, and who enjoy helping Spanish-speaking guests with their reservations and inquiries.
Responsibilities- Provide outstanding customer service to Spanish-speaking clients via phone, email, and chat, ensuring inquiries and reservations are handled efficiently.
- Assist customers with hotel reservations, modifications, and cancellations, while providing information about services and amenities.
- Address customer complaints and resolve issues professionally to enhance overall guest satisfaction.
- Accurately document customer interactions and maintain records within the company's CRM system.
- Collaborate with hotel staff and management to ensure a smooth and enjoyable experience for guests.
- Stay informed about hotel policies, promotions, and local attractions to offer relevant information to clients.
- Promote a positive and welcoming environment, ensuring each guest feels valued and appreciated.
Requirements
- Fluency in Spanish and English, both written and spoken.
- Experience in customer service, particularly in the hospitality or travel industry.
- Strong communication and active listening skills.
- Ability to handle difficult situations and resolve complaints effectively and compassionately.
- Proficient in customer service software and Microsoft Office applications.
- A detail-oriented mindset with excellent organizational skills.
- A genuine interest in hospitality and a desire to create memorable experiences for guests.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
-
Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is delighted to offer a fantastic opportunity for a Spanish Speaking Customer Service Representative within the Hotel Reservations and Hospitality Department. In this key role, you will provide exceptional support to Spanish-speaking clients, assisting them with hotel reservations, inquiries regarding amenities, and addressing...
-
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timePatrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Spanish-speaking professionals to join the Hotel Reservations & Hospitality Department If you are passionate about providing exceptional customer service in the hospitality sector and love helping guests create memorable experiences, this role is perfect for you. As a Customer...
-
Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative for the Airline Reservations Department. This position is designed for individuals who are passionate about travel and possess excellent customer service skills, providing support to Spanish-speaking clients and ensuring they...
-
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timePatrique Mercier Recruitment ES is excited to offer a dynamic opportunity for Spanish speakers to join the Airline Reservations Department as Customer Service Representatives If you are passionate about travel and enjoy helping others, this role is ideal for you. In this position, you will assist Spanish-speaking customers with their reservations, inquiries,...
-
Athens, Attica, Greece Patrique Mercier Recruitment TR Full timePatrique Mercier Recruitment is excited to present an excellent opportunity for a Spanish Speaking Customer Service Representative in the Airline Reservations Department. In this vital role, you will provide outstanding support to Spanish-speaking customers, assisting them with flight bookings, itinerary changes, and inquiries related to airline policies....
-
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timePatrique Mercier Recruitment ES is delighted to offer a fantastic opportunity for French-speaking individuals to join the Hotel Reservations & Hospitality Department as Customer Service Representatives If you have a passion for travel and hospitality, this role will allow you to assist French-speaking customers with their hotel reservations and inquiries....
-
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timePatrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for Polish-speaking professionals to join the Hotel Reservations & Hospitality Department If you're passionate about providing exceptional customer service and have an appreciation for the hospitality industry, this role is perfect for you. As a Polish Speaking Customer Service...
-
Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is thrilled to present a fantastic opportunity for a Nordic Speaking Customer Service Representative in the Hotel Reservations & Hospitality Department. This role is perfect for individuals who are passionate about travel and hospitality, and are committed to providing outstanding service to Nordic-speaking...
-
Athens, Attica, Greece Patrique Mercier Recruitment ES Full timePatrique Mercier Recruitment ES is delighted to announce a fantastic opportunity for Czech-speaking individuals to join the Hotel Reservations & Hospitality Department as Customer Service Representatives If you have a passion for travel and hospitality and enjoy providing exceptional service to guests, this role is your chance to shine. You will assist...
-
Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is thrilled to declare an exciting opportunity for a German Speaking Customer Service Representative in the Hotel Reservations and Hospitality Department. This role is ideal for individuals passionate about the travel industry and dedicated to providing excellent customer experiences in a dynamic hospitality...
