Spanish Speaking Customer Service for Airline Reservations Department
2 days ago
Patrique Mercier Recruitment is excited to present an excellent opportunity for a Spanish Speaking Customer Service Representative in the Airline Reservations Department. In this vital role, you will provide outstanding support to Spanish-speaking customers, assisting them with flight bookings, itinerary changes, and inquiries related to airline policies. Your dedication to providing exceptional service will play a critical role in ensuring a smooth travel experience for our clients. If you are fluent in Spanish and have a passion for the travel industry, we would love to meet you
Responsibilities- Provide high-quality customer service to Spanish-speaking clients through various communication channels.
- Assist customers with reservations, flight changes, cancellations, and other inquiries.
- Accurately document customer interactions in the CRM system for effective tracking and follow-up.
- Collaborate with various departments to resolve customer issues and provide timely information.
- Stay informed about airline policies, destinations, and promotions to offer knowledgeable assistance.
- Build and maintain strong relationships with customers to enhance satisfaction and loyalty.
Requirements
- Fluency in Spanish and English; knowledge of additional languages is a plus.
- Experience in customer service, particularly in the travel or airline industry, is preferred.
- Strong communication and interpersonal skills.
- Proficient in CRM systems and basic computer applications.
- Detail-oriented with excellent organizational skills.
- Able to thrive in a fast-paced environment and manage multiple tasks effectively.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Service Representative for the Airline Reservations Department. This position is designed for individuals who are passionate about travel and possess excellent customer service skills, providing support to Spanish-speaking clients and ensuring they...
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