Spanish Speaking Customer Service for Hotel Reservations
5 days ago
Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Spanish-speaking professionals to join the Hotel Reservations & Hospitality Department If you are passionate about providing exceptional customer service in the hospitality sector and love helping guests create memorable experiences, this role is perfect for you. As a Customer Service Representative, you will assist Spanish-speaking clients with their hotel reservations, inquiries, and any special requests they may have. Join a dynamic team that puts customer satisfaction first and be a part of creating unforgettable stays for guests
Your Responsibilities- Deliver outstanding customer service to Spanish-speaking guests through various communication channels.
- Assist customers with hotel bookings, inquiries, and modifications to reservations.
- Ensure a friendly and professional demeanor in all interactions.
- Accurately document customer interactions and maintain records of reservations.
- Collaborate with team members to improve service delivery and meet goals.
- Stay updated on hotel policies, available services, and local attractions to provide accurate information to guests.
Requirements
- Fluency in Spanish (both written and spoken) is essential. Your nationality and native language should be clearly stated within your application.
- Strong passion for customer service and hospitality.
- Previous experience in customer service or hospitality is preferred but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to handle customer inquiries and issues in a positive and effective manner.
- Willingness to work in a dynamic and fast-paced environment.
- Desire to contribute to making each guest's experience memorable
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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