French Speaking Customer Service for Airline Reservations Department
5 days ago
Patrique Mercier Recruitment ES is thrilled to offer a fantastic opportunity for French-speaking individuals to join the Airline Reservations Department as Customer Service Representatives. If you have a passion for travel and a talent for delivering exceptional customer service, this role is tailor-made for you You will assist French-speaking customers with their reservations, inquiries, and travel-related issues, ensuring a smooth and enjoyable experience. Join us and be part of a dedicated team that supports travelers while fostering a dynamic and friendly work environment
Your Responsibilities- Handle customer inquiries related to airline reservations efficiently via phone and email.
- Provide accurate information on flight availability, prices, and travel policies.
- Assist customers in making, modifying, and canceling reservations.
- Maintain a friendly and professional demeanor during all interactions.
- Document customer interactions accurately for service enhancement and quality assurance.
- Collaborate with team members to achieve departmental objectives and improve customer satisfaction.
Requirements
- Fluency in French (both written and spoken) is essential. Please ensure that your nationality and native language is clearly state in your C.V. and/or Cover Letter.
- A genuine passion for customer service and helping others.
- Previous experience in customer service or the travel industry is desirable.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle stressful situations calmly.
- Proficiency in using computers and customer service software.
- Desire to learn and grow within a dynamic team dedicated to customer satisfaction
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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