German Speaking Customer Service for Airline Reservations Department
2 days ago
Patrique Mercier Recruitment is excited to announce an incredible opportunity for a German Speaking Customer Service Representative in the Airline Reservations Department. In this pivotal role, you will assist German-speaking customers with their airline reservations, providing exceptional service and support to enhance their travel experience. Your attention to detail and commitment to customer satisfaction will be crucial in helping clients navigate their flight bookings effectively. If you are passionate about travel and customer service, we would love to have you on our team
Responsibilities- Deliver outstanding customer service to German-speaking clients regarding their airline bookings and inquiries.
- Assist customers in making reservations, modifying existing bookings, and providing information on flight statuses.
- Document interactions with customers accurately in the CRM system for tracking and follow-up.
- Collaborate with internal teams to resolve any customer issues or requests promptly.
- Stay informed about airline policies, promotions, and travel guidelines to provide up-to-date assistance.
- Build and maintain strong relationships with customers to enhance satisfaction and loyalty.
Requirements
- Fluency in German and English; knowledge of additional languages is an advantage.
- Experience in customer service, particularly in the travel or airline industry, is preferred.
- Excellent communication and interpersonal skills.
- Proficient in CRM systems and basic computer applications.
- Detail-oriented with strong organizational capabilities.
- Able to work effectively in a fast-paced environment while managing multiple tasks.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Many Extras
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a German Speaking Customer Service Representative within the Airline Reservations Department. This role is perfect for those who are passionate about travel and customer service, providing support to German-speaking passengers as they navigate their airline...
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Athens, Attica, Greece Patrique Mercier Recruitment FR Full timePatrique Mercier Recruitment FR is thrilled to offer a fantastic opportunity for a German Speaking Customer Service Representative in the Airline Reservations Department. This role is ideal for individuals who are passionate about the travel industry and committed to providing superior customer service to German-speaking travelers.ResponsibilitiesAssist...
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