Polish Speaking Customer Service for Airline Reservations Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Polish-speaking individuals to join the Airline Reservations Department as Customer Service Representatives In this role, you will assist Polish-speaking clients with their reservations and inquiries, ensuring a smooth and enjoyable booking experience. You will be part of a dedicated team that values excellence and customer satisfaction. If you have a passion for travel, a flair for customer service, and are eager to contribute to an exciting industry, we want to hear from you

Your Responsibilities
  • Deliver outstanding customer service to Polish-speaking clients regarding airline reservations.
  • Assist customers with booking flights, changing itineraries, and answering inquiries.
  • Resolve issues and provide solutions in a timely and professional manner.
  • Document customer interactions accurately to enhance future service quality.
  • Work collaboratively with team members to meet departmental goals.
  • Participate in training sessions to improve knowledge of airline policies and systems.

Requirements

  • Your nationality and native language should be clearly stated in your Cover Letter and/or C.V.
  • Fluency in Polish (both written and spoken) is required.
  • A passion for customer service and a commitment to helping others.
  • Experience in customer service, especially in the travel or airline industry, is a plus.
  • Excellent communication and problem-solving skills.
  • Ability to maintain professionalism in a fast-paced environment.
  • Willingness to learn about airline operations and stay updated on policies.
  • Enthusiasm for travel and customer engagement

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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