Czech Speaking Customer Support for Subscription-Based Services Department
4 days ago
Join Our Innovative Team Patrique Mercier Recruitment ES is excited to announce an opportunity for a Czech Speaking Customer Support representative in our Subscription-Based Services Department. If you are fluent in Czech and have a passion for assisting customers, this role could be the perfect fit for you
In this essential position, you will assist Czech-speaking customers with their inquiries regarding subscription services, ensuring they receive the highest level of support. Become a part of our dynamic team and help customers navigate their choices while promoting our exciting offerings. If you're looking to grow your career in a fast-paced environment, we want to hear from you
Your Responsibilities- Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to our subscription-based services, providing solutions and guidance.
- Document customer interactions meticulously in our CRM system.
- Collaborate with team members to meet service objectives and enhance overall customer satisfaction.
- Participate in ongoing training sessions to stay updated on product features and service improvements.
Requirements
- Fluency in Czech (written and spoken) is essential. Your nationality and native language should be clearly stated in your application.
- A strong commitment to delivering excellent customer service.
- Experience in customer support is an advantage but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player with a problem-solving mindset.
- Strong attention to detail and analytical abilities.
- Willingness to work in a collaborative environment and adapt to change.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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