Czech Speaking Customer Support for Subscription-Based Services Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Innovative Team Patrique Mercier Recruitment ES is excited to announce an opportunity for a Czech Speaking Customer Support representative in our Subscription-Based Services Department. If you are fluent in Czech and have a passion for assisting customers, this role could be the perfect fit for you

In this essential position, you will assist Czech-speaking customers with their inquiries regarding subscription services, ensuring they receive the highest level of support. Become a part of our dynamic team and help customers navigate their choices while promoting our exciting offerings. If you're looking to grow your career in a fast-paced environment, we want to hear from you

Your Responsibilities
  • Provide exceptional customer support to Czech-speaking clients via phone, email, and chat.
  • Assist customers with inquiries related to our subscription-based services, providing solutions and guidance.
  • Document customer interactions meticulously in our CRM system.
  • Collaborate with team members to meet service objectives and enhance overall customer satisfaction.
  • Participate in ongoing training sessions to stay updated on product features and service improvements.

Requirements

  • Fluency in Czech (written and spoken) is essential. Your nationality and native language should be clearly stated in your application.
  • A strong commitment to delivering excellent customer service.
  • Experience in customer support is an advantage but not mandatory.
  • Outstanding communication and interpersonal skills.
  • A proactive team player with a problem-solving mindset.
  • Strong attention to detail and analytical abilities.
  • Willingness to work in a collaborative environment and adapt to change.

Benefits

· Private Health Insurance

· Training & Development

· Performance Bonus

· Extra Salaries Per Year Fully Paid Training

· Fully Paid Relocation Package ( flight, transfer and hotel )

· Free Greek Lessons, discounts and other perks



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