
Nordic Speaking Customer Service for Home Improvement
5 days ago
Patrique Mercier Recruitment ES is thrilled to offer an exciting opportunity for Nordic speakers to join our customer service team for the Home Improvement & DIY Tools Department If you are passionate about home improvement and enjoy helping others, this is the perfect role for you. In this position, you will assist customers from Nordic countries with their inquiries about DIY tools and home improvement projects, ensuring they have the best experience possible. Be part of a dynamic team while indulging your love for creative home solutions
Your Responsibilities- Provide outstanding customer support to Nordic-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to home improvement products and DIY tools.
- Resolve issues and recommend solutions to ensure customer satisfaction.
- Maintain professionalism and courtesy in all customer interactions.
- Accurately document customer interactions for service improvement purposes.
- Collaborate with team members to meet customer service goals and share product knowledge.
- Participate in training sessions to stay informed about new products and industry trends.
Requirements
- Fluency in one or more Nordic languages (Danish, Norwegian, Finnish, or Icelandic) is essential. Please ensure that your nationality and native language is clearly stated in your application.
- A strong interest in home improvement and DIY tools.
- Previous experience in customer service is preferred but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to tackle problems with a positive attitude and provide effective solutions.
- Willingness to work in a multicultural environment.
- Desire to learn, grow, and develop within a friendly team atmosphere
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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